Lead with Clarity.
Thrive with Trust.

When the deeper dynamics become clear, leadership emerges.

New Insight partners with leaders, teams, and organisations through coaching and consulting to uncover what lies beneath complexity, strengthen trust, and navigate change with greater clarity and confidence.

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Outcomes

The Shift You Will See

For Organisations

The focus is on collective alignment, performance, and resilience.

  • ✓ Communicate more clearly and consistently
  • ✓ Build trust at leadership and team levels
  • ✓ Navigate change with greater confidence
  • ✓ Strengthen alignment, resilience, and performance

For Individuals

The focus is on sense-making, confidence, and intentional movement forward.

  • ✓ Make sense of role, career, or identity transitions
  • ✓ Create space to reflect before acting
  • ✓ Build trust in oneself during periods of uncertainty
  • ✓ Clarify direction, priorities, and next steps
Our Services

Where We Help Most

At New Insight, We create new perspectives and smoother closures for organisations, and support new beginnings for individuals. Through coaching, retreats and consulting, we build clarity, trust and resilient performance.

Systemic support for leadership and team performance.

We surface patterns driving misalignment, strengthen communication, and rebuild trust—so teams align and change holds under pressure.

Leadership & Executive Coaching

We coach leaders facing pressure, complexity, and change, helping them grow their adaptive leadership capacity, make sense of uncertainty, communicate clearly, and lead with greater intention and trust.

Team Coaching & Facilitation

We work with leadership teams and intact teams to surface unspoken dynamics, strengthen communication, and restore alignment around purpose, roles, and ways of working.

Organisational Consulting

We diagnose and address systemic challenges that affect performance and culture — moving beyond symptoms to the underlying dynamics shaping behaviour, decision-making, and collaboration.

Organisational Retreats

We design and facilitate retreats that create space for reflection, alignment, and honest dialogue, helping leaders and teams reset, reconnect, and move forward with greater clarity.

Assessment:

Hogan and KDVI assessments can be integrated into leadership and team coaching to deepen self-awareness, surface patterns that affect behaviour and relationships, and support more focused development.

We partner with organisations facing:

  • Strategic or cultural change
  • Leadership transitions or restructuring
  • Team friction, silos, or disengagement
  • Change fatigue, uncertainty, or loss of trust
  • Gaps in leadership alignment and communication
  • Performance management challenges

Offboarding that protects people and strengthens culture.

We support organisations through layoffs, restructuring, and professional exits with clarity, dignity, and care—helping leaders communicate well, supporting leavers and remaining teams, and protecting trust and performance during transition.

Closure Process Design

We help organisations design clear, humane, and consistent offboarding processes that reduce confusion, support dignity, and create a steadier experience for everyone involved.

Leadership Communication Support

We support leaders to prepare for and communicate difficult messages with clarity, care, and presence, especially when trust and morale are at stake.

Transition Support for Leavers and Remaining Teams

We provide support for both those leaving and those staying, helping people process change, regain stability, and navigate the emotional and relational impact of transition.

Post-Exit Coaching and Follow-Through

We help organisations think beyond the exit itself, supporting continuity, reflection, and actions that protect culture, trust, and engagement over time.

We help you to

  • Create humane, clear, and consistent closure processes
  • Support leaders to communicate with clarity, dignity, and care
  • Provide containment and transition support for leavers and remaining teams
  • Protect culture, engagement, and employer reputation during restructuring

Coaching and reflection for people navigating role, work, and identity transitions.

We support individuals through periods of uncertainty and change, helping them make sense of what is happening, reconnect with what matters, and move forward with greater confidence.

Individual Transition Coaching

One-to-one coaching to support reflection, sense-making, and decision-making during periods of change. The focus is on clarity, confidence, and trust

Transition Retreats

Retreats that offer space away from day-to-day demands- allowing participants to pause, reflect, and reconnect with what matters

Group Coaching

We work with groups navigating similar transitions, creating a space for shared learning reflection and support

Assessmments

Hogan and KDVI assessments to deepen self-awareness and support development.

Who This Is For

  • Role or leadership transitions
  • Career or industry change
  • A move from employment to self-employment or independent work
  • Identity shifts that affect how they lead, work, or relate to others
  • Periods of uncertainty that require reflection and reorientation

 

Our Approach

How a Journey with New Insight Looks

Clarity

Define what's really happening

We build a shared, honest picture of the current reality and what success needs to look like.

1

Trust

Create the conditions to work well

We strengthen communication, safety, and relationships so leaders and teams can align and move together.

2

Direction

Set priorities and measures

We translate insight into clear focus areas, roles, decisions, and practical indicators of progress.

3

Action

Coach the shift in behaviour

We support new ways of leading, collaborating, and making decisions — where it matters most.

4

Resilience

Make it sustainable

We embed routines, agreements, and feedback loops so progress holds under pressure and change.

5

Transition

Close with ownership

We consolidate learning, confirm capability, and leave you equipped to sustain momentum independently.

6
About Us

Lens & Values That Shape Us

Why New Insight

New Insight was founded from lived experience of change and a clear belief: when pressure rises, people need support that is both human and practical.

Clients work with New Insight because the challenges they face are rarely surface-level. They need a partner who understands both organisational realities and human dynamics—someone who can hold complexity, challenge assumptions, and create the conditions for clearer thinking and meaningful change.

About Claire (Founder)

    Claire Khattar is a certified Executive and Team Coach and organisational consultant with 20+ years’ experience across HR, People & Culture, and operations, including work across the MENA region. She has personally navigated repeated transitions—relocation, career change, identity shifts, conflict, and redundancy—which deeply informs how she supports others through change.

    A graduate of the INSEAD Executive Master in Change, Claire brings a systemic and psychodynamic lens to leadership, culture, and transition. She is Hogan certified, an EMCC Practitioner, and a volunteer contributor to the EMCC Global Team Coaching Centre of Excellence.

  • Executive Master in Change (INSEAD)
  • MSc Global HR Management (University of Liverpool)
  • Coaching Certificate (INSEAD)
  • Hogan Assessments Certified
  • Global Individual Accreditation, Practitioner (EMCC Global)
  • Global Individual Team Coaching Accreditation (EMCC Global)

The Lens We Bring

We combine care with rigour—working beneath the surface while staying practical.

  • Systemic: we notice patterns, dynamics, roles, and culture—and how they shape outcomes
  • Below the surface: we pay attention to what’s unspoken and how it impacts trust and performance
  • Grounded in reality: we work with real pressures, relationships, emotions, and context
  • Transition-aware: we support change and identity shifts, not just short-term performance

Our Values

Clarity

Simplify complexity into direction

Courage

Name what matters, with care

Compassion

Human-first, respectful support

Connection

Strengthen relationships and collaboration

Commitment

Consistent follow-through and reliability

Change Readiness

Build awareness, resilience to adapt

Clear communication builds trust.
Trust creates alignment.
Alignment enables people and organisations to thrive.

Get Started

Ready to Begin Your
Journey?

Whether you're an organisation navigating change or an individual in transition, we'd love to explore how we can support you. Let's start with a conversation.